Shipment status and actions screen


  • Define shipment statusses and actions to be triggered from these statusses.

Where to find

  • Backoffice -> Shipments -> Shipment Statuses and Actions
  • Backoffice -> Track & trace system -> Shipment Statuses and Actions



  • 1. Modify this status code.


  • 2. Delete this status code.

Status code

  • 3. This code will be visible in the shipment, for instance in the booking details and overview of active shipments.
    • Note1: Choose your status codes carefully so that users and customers can easily understand what they mean.
    • Note2: Status codes must be alphanumeric and must not contain any special characters (allowed charcters are: [a-zA-Z0-9-_\s])
    • Note3: Status codes beginning with an underscore (e.g. _secret) are not visible for customers (user levels below 20). You can use them internally to inform staff members or trigger certain (secret) actions.
    • Note4: It is possible to use pattern matching here, so you can create status codes that trigger actions without knowing the whole status.
      This is useful when receiving stati from external sources. You can achieve this by using '/'. The status /loaded/ will be recognised when you set a status 'Truck loaded at pickup address' but also when a status 'Truck unloaded at delivery address' is received. So be careful choosing your match pattern.
      Match patterns are case sensitive.


  • 4. Description of this status code.


  • 5. Column sorting, in this example sorting of status codes (because the column header is red).

Add new status

  • 6. Add a new status code.

Color definitions

Status Actions

-- RutgerRutgers - 18 Sep 2006 / 2015-10-05 / 2016-11-14

Topic attachments
I Attachment History Action Size Date Who Comment
GIFgif status2.gif r2 r1 manage 57.9 K 2005-12-15 - 15:23 RutgerRutgers Order status triggers
GIFgif status2b.gif r1 manage 48.7 K 2006-04-18 - 12:50 RutgerRutgers Order status triggers New
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Topic revision: r7 - 2019-10-01 - HenkRoelofs
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