Backoffice -> Track & trace system -> Shipment Statuses and Actions
Backoffice -> Shipments -> Shipment Statuses and Actions
We have added the most common statusses. Off course endless variations of statusses are possible. We recommend using our default statusses.
Statusses can be modified in different ways:
using your status form (that's the + -button in your overview of active orders).
by updates from your TMS or planning software.
by EDI.
by devices your drivers are using in or around their truck, like SMS, PDA or mobile data terminals. Note: we've created specific software for some of these devices. Please contact your supplier if you want to know more about it.
When drivers are sending messages we recommend to start using dot codes. Dot codes are short messages from 2 or three characters long and easy to handle for drivers. Read more about driver or dot codes. Note: never mix up dot codes with status codes.
The last order status is visible in your overview of active orders.
All order statuses of a particulair order, including the time when this status was reached, is visible in your bookingform (click dossier in your active order overview).