TrackTrace.Info : Track & Trace screen

Track and Trace screen

• Messages that are sent to the pickup email address and the delivery email address contain a link.
  
  • Users clicking this link are sent to the Track & Trace screen.
  • In the Track and Trace screen all relevant information about their order is displayed.
• Below is an example of the default Track & Trace screen.
  
  • This screen always opens in the language in which the browser is defined.
  • If there is no translation available it is displayed in English.
• This screen can be redesigned according to your wishes.
  
  • See here some examples we have made in the past.

Description of the default Track &Trace screen

• If you do not have a customized screen, the default screen will be displayed.
• This screen resembles the screen in which you have entered your shipments
• The pictures may differ, but it would look something like this.

• 1. The logo of your company.
• 2. Pictures of your choice
• 3. Users can use these fields to find their shipment.
  
  • When using the link from your messages, these fields are automatically filled and the status of the shipment is automatically displayed.
  • For safety and privacy reasons, some fields are required (the information in your link is encrypted, all websites are secured https).
• 4. When the Track & Trace button is clicked, all (status) information of this shipment is refreshed.
• 5. Details from the pickup address.
  
  • This is often the consignor.
  • We can add other details you prefer (email address, contact person, phone number, remarks, etc).
• 6. Details from the delivery address.
  
  • This is often the recipient.
  • We can add other details you prefer (email address, contact person, phone number, remarks, etc).
• 7. Goods details.
  
  • If there are more goods lines (or packages) this will be displayed automatically.
  • We can add more descriptions of the transported goods, e.g. size, weight, volume, etc.
• 8. The date and time the order was received inside the system (often status orderentry).
• 9. The date and time the order was planned.
  
  • This could be set by you in your entry screen (often status planned).
• 10. The date and times the order was expected.
  
  • This could be set by you in your entry screen (often status expected).
• 11. The date and time the order was delivered.
  
  • This could be set by you in your entry screen (often status delivered).
• 12. In case you or your driver wanted to leave a message for the recipient it is displayed here.
• 13. In case you have uploaded a document (often a CMR) the user can download it here.
  
  • This is often done for the consignor.
  • There are also options to send the consignor a message when the POD is available.

More options

• This screen has an unique URL and can be incorperated inside your own application or website.
• This screen is a HTML-template and can be redisigned by any webdesigner (with knowledge of HTMl and !JavaScript) of your choice (templates can be uploaded through FTP).
  
  • But we can redesign it for you too.
• We can add any language you prefer.
• We can add more and different statusses; e.g. : (arrival depot, depart depot, delay, etc).
• POD (CMR) documents can be sent aautomatically to any desired address.
• Per customer a different template (in his house style) can be displayed.