Creating messages

• Statuscodes and actions can be found:
  • Backoffice -> Track & trace system -> Shipment Statuses and Actions
  • Backoffice -> Shipments -> Shipment Statuses and Actions

• Use the status actions edit form to enter the messages.
• Text between curly brackets {} will be replaced by the contents of the order.
• The name of the order field must be between the brackets
  Note: default transportorder fields can be found in transport order fields.
  • You only have access a particular field if it is in your orderentry screen.
    If you do not know the exact name of a field, please contact your supplier or ask us by using your bugtracking system.
  • There are a few special bracket fields, for example:
    • {20-deliveryAddress} inserts the first 20 characters of the delivery address.
    • {substr(5,2):orderDate} inserts character 6 and 7 of the order date (the month).
    • {md5:customerID} inserts the md5 hash of customerID.
    • {sha1:customerID} inserts the sha1 hash of customerID.
    • {base64_encode:shipmentID} inserts a base64 encoded string of shipmentID.
    • {trim:pickupCity} removes any blanks from pickup city.

• For sending invoices automatically per mail, the billing system is required.
  Staff can print their invoices from backOffice -> Track & Trace System -> Shipments in status POD.
• For each action (or message) a condition can be created.
  For example {customerID} = 1234 ; signifies that this mail is only sent when customerID = 1234.
  Another condition method is known as Regular Expressions.