Overview Active shipments

Where to find

  • for company staff:
    • Backoffice -> Shipments -> Active Shipments
    • Backoffice -> Dispatch -> Shipments
    • Backoffice -> Track & Trace system -> Active shipments of all customers.
  • for customers: level 10-users are only able to see their own (customerID) shipments.
    • Frontoffice -> Orderentry -> Active shipments
    • Frontoffice -> Track & Trace -> Overview of active orders

Extra functionality

  • By default shipments are deleted after six weeks.
    By request it is possible to implement the history system, then shipments are available for at least 1 year.
  • Display of multiple goodlines inside shipment overview.

Explanation functionality

1. Add Shipment

Adding a new shipment, by using orderentry: see How to enter an order.

2. Download CSV

Download all selected orders as a CSV-file on a local computer or network.
CSV-files are easily imported into openOffice or into Microsoft excel software.

3. Date selection

  • Today- shows all shipments of delivery dates from the past.
  • Today+ shows all shipments of future delivery dates.
  • When using Period a selection of shipments can be made between two delivery dates.
  • Month shows all shipments from the selected month.

4. Search function

  • allows you to search a column for a specific value (don't forget to press "go").
  • Multiple columns can be searched by adding an ampersant (&) and an extra column, for example: From=Amsterdam&To=Paris&Customer=12345
  • Advanced users may use regular expressions, for example: Postcode=/^[3-5].*/
  • New columns can be added to this list of active shipments via parameter ttinfolistcolumns.
  • Create 'filters' for commonly used searches, see the next item.

5. Filters

  • Specific filters can be created. When using this option do not forget to checkmark it and press "go".
  • For more documentation, see: How to use filters.

6. Shipments per page

  • Select the amout of shipments you like to have displayed per page.
  • Also see parameter: ttinfolistNumResults.

7. Ascending/descending

  • Decide if you want your results to be shown ascending or descending.
  • The way results are sorted could also depend the way you have selected your column headers (see 9).

8. Show booking details

  • Clicking the link of a particulair order (dossier or shipmentID) will show all booking details including all statusses of this particulair shipment.
  • The display of booking details is template based, read more in Booking templates

9. Sorting

Three different sortings can be made.

  • The darkest colour is the first sorting, the lightest colour is the last sorting.
  • After a first sorting is made, results can be the same. When results are the same then a second (and third) sorting can be made, so a more refined list of results can be presented.
  • Note: A coloured head will disappear when clicking on it. A colour head will appear when clicking on a non-coloured head.
  • Note: Status field is mandatory inside the column display.

10. Map system

Clicking the green arrow displays a map.

  • Depending of your setting of your parameter mapsystem you are linked to a mapsystem.
  • When pickup addresses and delivery addresses are correctly filled in, google maps serves you an option to calculate distances, see: Calculate Route.
  • In another grid-version, there is an option to group buttons like these. Wether to install this option or not, use parameter ttinfoGroupButtons

11. Edit shipment status

  • For every selected shipment, new statussus can be given in. Read more in: Shipment status.

12. Edit/Modify shipment

  • Edit this particulair shipment.

13. Resend order

  • Resend this particulair shipment, see: How to resend orders.
  • This can also be done by 14).
  • In another grid-version, there is an option to group buttons like these. Wether to install this option or not, use parameter ttinfoGroupButtons.

14. Options for multiple selected shipments

  • All shipments can be selected.
  • Selecting all shipments or deselecting all shipments can be done by clicking the selection box located on top of all selection boxes.
  • For one or more selected shipments simultaneous actions can be performed, like resending orderoutput, printing stickers or showing bookingforms.

15. Feedback option for users per shipment

It is optional to have a feedback form installed.
Customers are then able to leave comments about their shipments, report manco's, sent compliments, etc.

  • 1. Click the action button of the shipment
  • 2. select the Feedback option.
  • 3. See the description of the default feedback application.
    • Per carrier different forms can be created.
  • If interested in this option, sent Cargo Office Programmers a request.
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Topic revision: r17 - 2021-03-02 - RutgerRutgers
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