How to communicate with Programmers Desk

Where to find

• Go to your Report System: Backoffice -> Settings and Management -> Feedback and Report System
  
  • Create a new report, by clicking: Add new Report
  • Modify an earlier submitted report, by clicking: edit-button
  • Send a response to the Programmers Desk, by clicking: R-button.

Send a response

Note: the following screenshot is an example.

• 1. Information about type, priority, status, monitor and correspondent of this report.
• 2. Original subject of this report.
• 3. Original question of this report.
• 4. Previous communication concerning this report.
• 5. Option to sent another message to the programmers desk.
  We already displayed the current date and time. We recommend you to use it.
• 6. After submitting this report, you will be directed to "Active reports", where you can notice the status of this report has changed into "Response", alerting programmers you have sent a response.
• 7. When not submitting a response, you can move to an overview of all your current active reports.
• 8. When not submitting a response, you can move to an overview of all reports in which you have had communication with programmers before.
  
  
  

-- RutgerRutgers - 07 Sep 2006 / 2017-05-09