OrderResend < Cargooffice

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---++ How to resend orders
   * Orders can be edited from:
      * For staff
         * Backoffice -> Orderentry system -> Overview of Batch Orders
         * Backoffice -> Track & Trace system -> Active shipments of all customers
      * For customers:
         * Frontoffice -> orderentry -> Overview of Batch Orders
         * Frontoffice -> tracktrace -> Overview of active orders
      * Automized by status action
      * _Note_: these screens can differ depending on your configuration settings.


---+++ New Active shipment screen
In the new active overview version, you are able to select multiple orders and resend information.<br>
<A HREF="%ATTACHURL%/tracktrace6.gif"><img src="%ATTACHURLPATH%/tracktrace6.gif" title="Add user (click for enlargement)" width="500" border="0" vspace="10"></A><br>
   * Select multiple orders and resend orderoutput.

---+++ Old Active shipment screen
<A HREF="%ATTACHURL%/tracktrace5.gif"><img src="%ATTACHURLPATH%/tracktrace5.gif" title="Add user (click for enlargement)" width="500" border="0" vspace="10"></A><br>
   * After clicking the envelop button, your order information is resend by email.<br>
     The email address to which this message is send you can find in [[ParametersOrderentrySpecific][orderOutputEmailAddress]].

---+++ By status action
   * It is also possible to resend orders automatically when an order reaches a certain status. 
   * Therefor you need to create an action. For more info, see: [[StatusactionsEditScreen][statis action screen]].



<br><br>
-- Main.RutgerRutgers - 19 Sep 2006<br>
-- Main.RutgerRutgers - 28 Jan 2008

Attachments

Topic attachments
I	Attachment	History	Action	Size	Date	Who	Comment
gif	tracktrace5.gif	r1	manage	159.4 K	2006-09-19 - 11:42	RutgerRutgers	Resend order info
gif	tracktrace6.gif	r1	manage	91.9 K	2006-09-19 - 12:09	RutgerRutgers	multiple order resend

Topic revision: r2 - 2008-01-28 - RutgerRutgers