History System
- Normally transport orders are kept in the database for 6 weeks after the last status update (delivered, invoiced etc).
- Six weeks after the last update it is possible to transfer orders to a history system.
Note: a shorter period is also possible.
- The history system keeps the transport orders in the history database for one year at maximum.
Note: once orders are transfered to the history database, it's no longer possible to modify these orders.
- The history orders can be accessed from the active shipments list by using the 'period' selection choic.
- The system name of the History System inside the Cargo Office is trackhistory.
- Users other than level 70 have to have this system enabled in their user profile.
Reasons to keep a History System.
- Depending on national legislation it could be necessary to store POD-invoices and electronic signatures for a longer period than six weeks after delivery and invoicing.
- Ability of track and trace functionality for transport orders older than six weeks.
If you do not have a history system, contact your Cargo Ofice supplier or sent us a
request by using your bug tracking system.