Document Server in the Cloud

Where to find

  • Back Office -> Settings and Management -> Document Server
  • Front Office -> User Data -> Document Server (not for all Cargo Offices)

About Cargo Office Document Servers

  • Cargo Office stores all attached documents on special cloud servers.
  • Cargo Office servers are clustered servers to ensure the highest level of safety.
  • Cargo Office servers are located in different data centers.



  1. Currently Cargo Office stores three types of documents: attachments, invoices and signatures.
    • Click specific button for your requested type of documents.
  2. Type the name of document your searching for and hit the search button.
  3. The amount of documents currently stored on your document server.
  4. The file name of your stored document.
    • When clicking a file name, that specific document is displayed in a new window or local application.
  5. The file size of your stored document.
  6. The upload date of your stored document.

How to upload your documents

  • 1. Manually
    • Most booking forms have an upload button for adding multiple documents per shipment .
    • If you miss this upload function, contact Cargo Office programmers by using your Report System.
  • 2. Through FTP
    • If you have FTP access, you can store your documents in the designed ftp-folders.
    • To connect specific documents with specific orders, ask Cargo Office programmers how to do this by using your Report System.
    • FTP management system can be found at: Back Office -> Settings and Management -> FTP User Management
    • If you do not have FTP-access, but want it, ask Cargo Office programmers.
  • 3. Through partners
    • Cargo Office has multiple partners with great knowledge of document (upload) technology.
    • Check these partners and ask them (or Cargo Office programmers) for available options.

Please note

  • To store documents you need a subscription for the document server.
    • This is a monthly fee added to your current Cargo Office related fees.
    • Every Cargo Office Document Server Subscription comes with 1 Gb free data storage.
    • With the passage of every next gigabyte Cargo Office charges 10 euro extra.
      • At 90% of this limit Cargo Office sends a message to known administrator address.
  • Cargo Office programmers are able to create automatic clean-up procedures of documents after a requested amount of days. If interested use Report System to send Cargo Office Programmers a request.
  • There are options available to zip data after a certain amount of months and to make it available elsewhere. If interested use Report System to send Cargo Office Programmers a request.

Hosting documents on your own server

  • If you host documents at your own servers and want them to be available for users to look into, we can add a link to the booking form.
  • The name of the documents you want to have linked, has to start with the shipmentID.
  • All you have to do is let us know what that link is.
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PNGpng documentServer02.png r1 manage 71.6 K 2018-09-13 - 10:05 RutgerRutgers Description
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Topic revision: r7 - 2019-12-06 - RutgerRutgers
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