---++ !TrackTrace.Info : Track and Trace screen ---+++ Track and Trace screen * Messages that are sent to the pickup email address and the delivery email address contain a link. * Users clicking this link are sent to the track and trace screen. * In the Track and Trace screen all relevant information about their order is displayed. * Below is an example of the default Track and Trace screen. * This screen opens in the language in which the browser is defined. If there is no translation available it is displayed in English. * This screen can be redesigned according to your wishes. See here [[TracktraceCustomerTemplates][some examples]] we have made in the past. ---+++ Description of the default Track and Trace screen * If you do not have a customized screen, the default screen will be displayed. * This screen resembles the screen in which you have [[TrackTraceInfoAddShipment][entered your shipments]] * The pictures may differ, but it would look something like this. <img alt="trt_template_customized.png" height="747" src="%ATTACHURL%/trt_template_customized.png" style="border: 1px solid #CCCCCC;" title="trt_template_customized.png" width="700" /> * 1. The logo of the transporting company. * 2. Pictures of your choice * 3. Fields users you can use to find their shipment.<br /> * When using the link from your messages, fields are automatically filled and the status of the shipment is automatically displayed. * For safety and privacy reasons, some fields are required (the information in your link is encrypted, all websites are secured https). * 4. When the track and trace button is clicked, all (status) information of this shipment is refreshed. * 5. Details from the pickup address.<br /> * This is often the consignor. * We can add other details you prefer (email address, contact person, telephone number, etc). * 6. Details from the delivery address.<br /> * This is often the receiver. * We can add other details you prefer (email address, contact person, telephone number, etc). * 7. Goods details.<br /> * If there are more goods lines (or packages) this will be displayed automatically. * We can add more descriptions of the transported goods, e.g. size, weight, volume, etc. * 8. The date and time the order was received inside the system (often status orderentry). * 9. The date and time the order was planned.<br /> * This could be set by you in your entry screen (often status planned). * 10. The date and times the order was expected.<br /> * This could be set by you in your entry screen (often status expected). * 11. The date and time the order was delivered.<br /> * This could be set by you in your entry screen (often status delivered). * 12. In case you or your driver wanted to leave a message for the recipient it is displayed here. * 13. In case you have uploaded a document (often a CMR) the user can download it here. <br /> * This is often done for the consignor. * There are also options to send the consignor a message when the POD is available. ---+++ More options * This screen has an unique URL and can be incorperated inside your own application or website. * This screen is a HTML-template and can be redisigned by any webdesigner (with knowledge of HTMP and !JavaScript) of your choice (templates can be uploaded through FTP).<br /> * But we can redesign it for you too. * We can add any language you prefer.
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Topic revision: r3 - 2021-06-22 - RutgerRutgers
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