Feedback Form templates

About

• Feedback templates are part of the Customer Feedback System.
• Feedback Form is used by customers to give feedback per shipment.

Where to find

• The feedback form can be found at: Front Office -> Orderentry -> Active shipments; click: action button
• The actual HTML template is often found at:
  
  • Carriers' FTP-environment: /data/templates/
  • Or stationed at Cargo Office servers

Different templates

• Per carrier different templates can be created.
• On request Cargo Office Programmares are able to create different templates per customer.

Default template

• This is the default template which is implemented from the beginning.
• Description of default Feedback Form Template.
  

Quality notification template

• This is a custom made template. Additional costs may apply with implementation.