Overview Active shipments

Where to find

• for company staff:
  • Backoffice -> Shipments -> Active Shipments
  • Backoffice -> Dispatch -> Shipments
  • Backoffice -> Track & Trace system -> Active shipments of all customers.
• for customers: level 10-users are only able to see their own (customerID) shipments.
  • Frontoffice -> Orderentry -> Active shipments
  • Frontoffice -> Track & Trace -> Overview of active orders

Extra functionality

• By default shipments are deleted after six weeks.
  By request it is possible to implement the history system, then shipments are available for at least 1 year.
• Display of multiple goodlines inside shipment overview.

Explanation functionality

1. Add Shipment

Adding a new shipment, by using orderentry: see How to enter an order.

2. Download CSV

Download all selected orders as a CSV-file on a local computer or network.
CSV-files are easily imported into openOffice or into Microsoft excel software.

3. Date selection

• Today- shows all shipments of delivery dates from the past.
• Today+ shows all shipments of future delivery dates.
• When using Period a selection of shipments can be made between two delivery dates.
• Month shows all shipments from the selected month.

4. Search function

• allows you to search a column for a specific value (don't forget to press "go").
• Multiple columns can be searched by adding an ampersant (&) and an extra column, for example: From=Amsterdam&To=Paris&Customer=12345
• Advanced users may use regular expressions, for example: Postcode=/^[3-5].*/
• New columns can be added to this list of active shipments via parameter ttinfolistcolumns.
• Create 'filters' for commonly used searches, see the next item.

5. Filters

• Specific filters can be created. When using this option do not forget to checkmark it and press "go".
• For more documentation, see: How to use filters.

6. Shipments per page

• Select the amout of shipments you like to have displayed per page.
• Also see parameter: ttinfolistNumResults.

7. Ascending/descending

• Decide if you want your results to be shown ascending or descending.
• The way results are sorted could also depend the way you have selected your column headers (see 9).

8. Show booking details

• Clicking the link of a particulair order (dossier or shipmentID) will show all booking details including all statusses of this particulair shipment.
• The display of booking details is template based, read more in Booking templates

9. Sorting

Three different sortings can be made.

• The darkest colour is the first sorting, the lightest colour is the last sorting.
• After a first sorting is made, results can be the same. When results are the same then a second (and third) sorting can be made, so a more refined list of results can be presented.
• Note: A coloured head will disappear when clicking on it. A colour head will appear when clicking on a non-coloured head.
• Note: Status field is mandatory inside the column display.

10. Map system

Clicking the green arrow displays a map.

• Depending of your setting of your parameter mapsystem you are linked to a mapsystem.
• When pickup addresses and delivery addresses are correctly filled in, google maps serves you an option to calculate distances, see: Calculate Route.
• In another grid-version, there is an option to group buttons like these. Wether to install this option or not, use parameter ttinfoGroupButtons

11. Edit shipment status

• For every selected shipment, new statussus can be given in. Read more in: Shipment status.

12. Edit/Modify shipment

• Edit this particulair shipment.

13. Resend order

• Resend this particulair shipment, see: How to resend orders.
• This can also be done by 14).
  
• In another grid-version, there is an option to group buttons like these. Wether to install this option or not, use parameter ttinfoGroupButtons.

14. Options for multiple selected shipments

• All shipments can be selected.
• Selecting all shipments or deselecting all shipments can be done by clicking the selection box located on top of all selection boxes.
• For one or more selected shipments simultaneous actions can be performed, like resending orderoutput, printing stickers or showing bookingforms.
  • For more information about "Print stickers", see: Print stickers.
  • For more information about "Show bookingform(s)", see: Booking details.
  • For more information about "Show BOL", see: BOL templates.
  • For more information about "Show CMR", see: CMR templates.
  • For more information about "Show pick-up list", see: Drivers Pickup List.
  • For more information about "Change status", see: Modifying shipment status.
  • For more information about "Transport Guide", see: Start up Guide
  • For more information about "Send invoiceOutput", see #1.: To be invoiced.
  • With the selection "Freight Exchange: Create offer / Remove offer", this order is created/removed in your Freight Exchange, see: Freecargo Quick Start.

15. Feedback option for users per shipment

It is optional to have a feedback form installed.
Customers are then able to leave comments about their shipments, report manco's, sent compliments, etc.

• 1. Click the action button of the shipment
• 2. select the Feedback option.
• 3. See the description of the default feedback application.
  
  • Per carrier different forms can be created.
• If interested in this option, sent Cargo Office Programmers a request.