TrackTraceInfoMessageSent < Cargooffice

Tags: view all tags
---++ !TrackTrace.Info : Messages
---+++ Track & Trace messages
   * Behind any status !TrackTrace.Info can trigger *actions*.
   * Examples of actions are: sending a message, sent an output file, sending updates to other systems, copy shipments, sending documents, etc.
   * We can alter these messages according your wishes in a *customized layout*.
   * For the default installed statusses !TrackTrace.Info sends the following messages:<br />
      * Status orderentry/order received sends a message to the email pickup address and the email delivery address.
      * Status planned sends a message to the email pickup address.
      * Status expected sends a message to the email delivery address.
      * Status delivered sends a message to the email pickup address and the email delivery address.
   * An example of a default emailed message is this:<br /><br /><img alt="trt_email_message.png" height="406" src="%ATTACHURL%/trt_email_message.png" style="border: 1px solid #CCCCCC;" title="trt_email_message.png" width="741" /><br /><br />
   * By clicking on the link of<b> your shipment here </b>the recipient of this email message is sent to the Track and Trace screen in which all information about this shipment is dispplayed.<br />
      * See here an example of the [[TrackTraceInfoCustomizedTemplate][Track and Trace screen]].
   * The best way though to check out this functionality is to fill in your own email address in the contact details of your [[TrackTraceInfoAddShipment][Track & Trace entry form]].
---+++ More options
   * We can add different statusses and send different messages.
   * We can add different languages.
   * We can add different informtaion in your messages.
   * We can restyle the message in another layout.
   * We can send a message to your consignor that your POD-document is available for download.
   * *Note*: there is no guarantee that an email is well received by the person you are sending it.<br />
      * We can guarantee that our service will work fine, but we can not control spam boxes or mail servers settings of the recipient.
      * Therefor many companies still use text messages for more critical shipments.
   * *Note*: by default messages are sent from domain !CargoOffice.com<br />
      * That's the main reason why there is a disclaimer text in the messages you are sending:<br /><i>Do not reply to this email directly. Your message will not arrive. Please contact your carrier in another way.</i>
      * This can be altered if we sent messages from your domain. If this is requested, simply ask us.
   * We can sent text-messages as well.
Topic revision: r4 - 2021-06-24 - RutgerRutgers