TrackTraceInfoCustomizedTemplate < Cargooffice

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---++ !TrackTrace.Info : Track & Trace screen
---+++ Track and Trace screen
   * Messages that are sent to the pickup email address and the delivery email address contain a link.<br />
      * Users clicking this link are sent to the Track & Trace screen.
      * In the Track and Trace screen all relevant information about their order is displayed.
   * Below is an example of the default Track & Trace screen.<br />
      * This screen always opens in the language in which the browser is defined.
      * If there is no translation available it is displayed in English.
   * This screen can be redesigned according to your wishes. <br />
      * See here [[TracktraceCustomerTemplates][some examples]] we have made in the past.
---+++ Description of the default Track &Trace screen
   * If you do not have a customized screen, the default screen will be displayed.
   * This screen resembles the screen in which you have [[TrackTraceInfoAddShipment][entered your shipments]]
   * The pictures may differ, but it would look something like this.
<img alt="trt_template_customized.png" height="747" src="%ATTACHURL%/trt_template_customized.png" style="border: 1px solid #CCCCCC;" title="trt_template_customized.png" width="700" />

   * 1. The *logo* of your company.
   * 2. *Pictures* of your choice
   * 3. Users can use these fields to find their shipment.<br />
      * When using the link from your [[TrackTraceInfoMessageSent][messages]], these fields are automatically filled and the status of the shipment is automatically displayed.
      * For safety and privacy reasons, some fields are required (the information in your link is encrypted, all websites are secured https).
   * 4. When the Track & Trace button is clicked, all (status) information of this shipment is refreshed.
   * 5. Details from the pickup address.<br />
      * This is often the *consignor*.
      * We can add other details you prefer (email address, contact person, phone number, remarks, etc).
   * 6. Details from the delivery address.<br />
      * This is often the *recipient*.
      * We can add other details you prefer (email address, contact person, phone number, remarks, etc).
   * 7. Goods details.<br />
      * If there are more goods lines (or packages) this will be displayed automatically.
      * We can add more descriptions of the transported goods, e.g. size, weight, volume, etc.
   * 8. The date and time the order was received inside the system (often status *orderentry*).
   * 9. The date and time the order was planned.<br />
      * This could be set by you in your entry screen (often status *planned*).
   * 10. The date and times the order was expected.<br />
      * This could be set by you in your entry screen (often status *expected*).
   * 11. The date and time the order was delivered.<br />
      * This could be set by you in your entry screen (often status *delivered*).
   * 12. In case you or your driver wanted to *leave a message for the recipient* it is displayed here.
   * 13. In case you have *uploaded a document* (often a CMR) the user can download it here. <br />
      * This is often done for the consignor.
      * There are also options to send the consignor a message when the POD is available.
---+++ More options
   * This screen has an *unique URL* and can be incorperated inside *your own application or website*.
   * This screen is a <b>HTML</b>-template and can be redisigned by any webdesigner (with knowledge of HTMl and !<b>JavaScript</b>) of your choice (templates can be uploaded through *FTP*).<br />
      * But we can *redesign* it for you too.
   * We can *add* any *language* you prefer.
   * We can *add* more and different *statusses*; e.g. : (arrival depot, depart depot, delay, etc).
   * POD (CMR) documents can be sent aautomatically to any desired address.
   * Per customer a different template (in his house style) can be displayed.
Topic revision: r6 - 2021-09-07 - RutgerRutgers