Start-up Guide for TrackTrace.Info

How to start (Login version)

Go to TrackTrace.Info Select Menu -> Login from the top right of the screen. Enter your email address and password. Note: If you already use another FreeCargo Product (e.g. CargoOffice.com or CMRprint.com) you need a different account. Just ask us. If you are a new user you need an account; use the Contact or Register link at the bottom of the page.

Shipments

After a successful login you could see a list of earlier shipments you have entered, see example below:
If there are no shipments yet, just simply click the button: New shipment (top left of the screen).

In front of every shipment there are two blue buttons:

	Edit button; open the Track and Trace form for editing
	Tasks button; things you can do with this shipment, like printing documents

• For more information, check the description of the shipment overview.

How to add a shipment (short version)

• Press the New shipment button on the top left of the screen to add a new shipment.
• See full description and explanation of this screen here (long version).

• Fill in the pick-up and delivery details of your shipment.
• The email addresses for pick-up and delivery will automatically receive messages.
  
  • The type of message varies depending on the status you set on the bottom of the page (and wether it is a pickup or delivery address).
    
    • Tip: when you enter your first shipment put your own email address here, so you can check what kind of message you are sending.
  • There is a link in the message you are sending.
    
    • This link opens a screen that displayse the exact status of your shipment.
    • See an example of this Track and Trace screen.
• All addresses you enter will be saved automatically, so you can re-use them again by [select an address] or typing the first characters in the Name field.
  
  • An overview of all your addresses (which you can modify) you can find by clicking Menu on the top right of your screen and choose: Addresses.
• The values of the select boxes in the goods details you can alter by clicking Menu on the top right of your screen and choose: Settings.
• Every time you submit a form a specific status is set.
  
  • By default there are 4 statusses available corresponding with the symbols: order received, shipment planned, delivery expected and shipment delivered.
  • More about statusses.
• Every status that is set when the form is submitted, can trigger messages.
  
  • You can set different dates and times per status.
    
    • These dates and times will automatically appear on the screen that is sent by your email messages.
  • In which language your message is sent can be controlled by the language you set in the top bottom part of your form.
• After you have submitted the form, you are brought back to the Shipments screen.
  There you'll notice:
  
  • The newly added (or edited) shipment.
  • The newly added dates and times for Planned, Expected and Delivered.

About statusses.

• You can add any status you like, just by typing them.
• By default there are 4 statusses available corresponding with the symbols: order received, shipment planned, delivery expected and shipment delivered.
• These default statusses automatically will send messages to the email pickup address and the email delivery address.
• More information about statusses.

Messages you can send to receivers and consigners.

• With every new status that is set for your shipment TrackTrace.Info can trigger actions.
• Examples of actions are: sending a message, sending an output file, sending updates to other systems, copy shipments, sending documents, etc.
• TrackTrace.Info by default sends mesasges per default set status.
• Read more about the default messages you can send to receivers and consigners.

Shipments overview

• When you are a paying a member of TrackTrace.Info we'll keep your shipments for 12 months on display.
• See here the full description of your shipments screen.

How to add documents

• Inside the booking form you can upload documents.
• Documents can be made visible in the Track & Trace information that's available for your customers.
• More information about the booking form.

Menu functionality

• Go

More information

bla

How to start (quick version)

• Go to tracktrace.info
• Add your details, and do what you want.
  (more info later)
• That's all and it's free!
  
  
  
• Please consider opening an account, your benefits are:
  • Different statusses; e.g. : (arrival depot, depart depot, delay, etc).
  • You can send different messages.
  • More goods lines.
  • Options te send text-messages on specific statusses.
  • Options to send messages on different statuses.
  • Options to restyle your Track & Trace page.
  • Options to show your Track & Trace page and messages in different languages.
  • All your orders are stored for a year so you can retrieve or reuse them again.
  • Addresses will be remembered so that you don't have to enter them again and again.
  • Printing labels to put on your pallets and boxes.
  • Your own Logo on your Trac&Trace page, CMRs and labels.
  • Many options to import EDI-files of multiple shipments.
  • Options to have your Track & Trace page restyled by a designer of your choice.
  • Options to have your Track & Trace page included into any website of your choice.
  • Options to link your Track & Trace -system to other software applications and to display their shipments.
  • Options to automatically calculate estimated delivery times (or other times).
  • Options to connect our driver app to your TrackTraceInfo system. (incl. a recipient signature as proof of delivery).
  • Send and receive messages from your own email domain.
  • Add POD-documents, so the sender has proof his goods are delivered.

• Use the Contact link at the bottom of the screen if you are interested in an account.

Extra info

• On request we can create additional (FTP) options so you can add POD-documents and the sender has proof his goods are delivered (this includes an additional fee per month).
• Sending and receiving messages from your own email domain (this includes an additional fee per month).

• SettingsTrackTraceInfo