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---++ History System * Normally transport orders are kept in the database for 6 weeks after the last status update (delivered, invoiced, etc). * Six weeks after the last update it is possible to transfer orders to a history system.<br /> Note: a shorter period is also possible. * The history system keeps the transport orders in the history database for one year at maximum.<br />Note: once orders are transfered to the history database, it's no longer possible to modify or update these orders. * The historical orders can be accessed from the active shipments list by selecting the 'period' option. * Users that want to have access to these historical orders need to have system trackhistory acticated in the [[AddUsers][user overview]]. <table border="0" cellpadding="0" cellspacing="0" style="width: 100%;"> <tbody> <tr> <td valign="top" width="400"><br /> <img alt="" src="%ATTACHURLPATH%/history3.gif" vspace="5" width="350" /></td> <td valign="top"> ---++++ All described functions [[TracktraceNumber][Search by tracking number]]<br /> [[HistActiveShipment][Search inside Active Shipments]] </td> </tr> </tbody> </table> ---+++ Reasons to keep a History System. * Depending on national legislation it could be necessary to store POD-invoices and [[ElectronicSignature][electronic signatures]] for a longer period than six weeks after delivery and invoicing.<br />To store documents, you need access to the [[DocumentServer][Document Server in the Cloud]]. * Ability of track and trace functionality for transport orders older than six weeks. If you do not have a history system, contact your Cargo Ofice supplier or sent us a [[ReportAdd][request]] by using your bug tracking system.
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Topic revision: r17 - 2023-06-26
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