How to resend orders

• Orders can be edited from:
  • For staff
    • Backoffice -> Orderentry system -> Overview of Batch Orders
    • Backoffice -> Track & Trace system -> Active shipments of all customers
  • For customers:
    • Frontoffice -> orderentry -> Overview of Batch Orders
    • Frontoffice -> tracktrace -> Overview of active orders
  • Automized by status action
  • Note: these screens can differ depending on your configuration settings.

New Active shipment screen

• Select multiple orders and resend orderoutput.

Old Active shipment screen

• After clicking the envelop button, your order information is resend by email.
  The email address to which this message is send you can find in orderOutputEmailAddress.

By status action

• It is also possible to resend orders automatically when an order reaches a certain status.
• Therefor you need to create an action. For more info, see: statis action screen.

-- RutgerRutgers - 19 Sep 2006
-- RutgerRutgers - 28 Jan 2008