---++!! Transport Commander, extended description ---+++!! About Transport Commander * Transport Commander is your *Control Tower* to *manage* all your shipments at any carrier from one page. * See all your carriers on one page, <b>assign</b> shipments to them and send them your <b>orders</b>. * Follow your shipments and monitor your carriers. See current *statuses*, *warnings*, *delays* etc. * See expected *pick-up* and *delivery* times. * Print documents (CMR, BOL, labels, etc). * Quick Start Guide [[StartupGuideTransportCommander][here]] ---+++!! Index ---+++ Where to find * CargoOffice users go to: Backoffice -> Community Tools -> Transport Commander * All other users: <a href="http://www.transportcommander.com" target="_blank">www.transportcommander.com</a> * Please start by using the Quick Start Guide [[StartupGuideTransportCommander][here]] ---+++ Description of menu functions After logging in you can notice new functions behind the menu-button in the top-right corner. <img alt="tc_menu_button.png" height="58" src="%ATTACHURL%/tc_menu_button.png" style="border-style: solid; border-width: 1px;" title="tc_menu_button.png" width="92" /> ---++++ Active Shipments After logging in, an overview of your Active Shipments are is displayed. <div style="padding-top: 10px; padding-bottom: 10px;"><img alt="tc_grid.png" height="390" src="%ATTACHURL%/tc_grid.png" style="border-style: solid; border-width: 1px;" title="tc_grid.png" width="1019" /></div> * 1. By using the menu-button you find an overview of all available <a href="TransportCommanderOld#Description_of_menu_functions" target="_self">menu-functions</a> of Transport Commander. * 2. These Carrier-buttons are a representation of your connected partners. <br />If you are coming here for the first time, the Transporter Commander algorithm found these partners already for you.<br />If you want more carriers displayed here, then: <br /> * <a href="TransportCommanderOld#Partners" target="_self">Check out</a>, how to do it yourself. * Ask for <a href="TransportCommanderOld#Feedback" target="_self">Feedback</a> from Cargo Office Programmers * You can add new shipments directly into the TMS-systems of these connected companies. * You will notice the new order will be added to your Active Shipments grid immediately. * *Note*: if you notice an incorrect order entry form, then clear your cookies. * If you want to receive status-updates of your orders or have other wishes, contact Transport Commander Programmers through <a href="TransportCommanderOld#Feedback" target="_self">Feedback</a> option. * 3. Make a <a href="TracktraceOrderoverview#2_Download_CSV" target="_blank">csv-download</a> of all selected orders displayed below. <br /> * Selections you make by using the header select functionality, as described in 4. * The downloaded file you can open in a spreadsheet program, like Excel. * 4. The header select functionality works according this description of <a href="TracktraceOrderoverview" target="_blank">Active Shipments</a>. * 5 Display of different columns in the actual grid. You can modify the column layout yourself.<br /> * In columns CC and CN, the company code and company number of the transporting company are displayed. * In column customer, the customerID of your own company is displayed. With this customerID your are known inside the application of the displayed company (CC/CN). * *Note*. If you like to have other colomns displayed, for example estimated pickup- or delivery *ETA* times you can use function <a href="TransportCommanderOld#Column_layout" target="_self">Column Layout</a>.<br /> If this does not bring you any further, than ask for <a href="TransportCommanderOld#Feedback" target="_self">Feedback</a> from Transport Commander Programmers. * 6 Modify order details or view information about this shipment.<br /> * <img alt="butedit.gif" height="12" src="%ATTACHURL%/butedit.gif" title="butedit.gif" width="12" /> <a href="TracktraceOrderoverview#12_Edit_Modify_shipment" target="_blank">Edit/modify order details</a>; available only for the owner of the order and pre-defined users (Level 11 users). * <img alt="butplus.gif" height="12" src="%ATTACHURL%/butplus.gif" title="butplus.gif" width="12" /> <a href="TracktraceOrderoverview#11_Edit_shipment_status" target="_blank">add/modify shipment status</a>; available only for the owner of the order and pre-defined subcontractors (Level 15 users). * <img alt="butpopup.gif" height="12" src="%ATTACHURL%/butpopup.gif" title="butpopup.gif" width="12" /> Print documents and show route.<br /> * <a href="PrintStickers" target="_blank">Print stickers</a>, this is the label of the company transporting this shipment.<br /><b>Note</b>: this is the label as it is defined and created inside your Carriers' environment. If you prefer another label with other information, contact your Carrier or ask for <a href="TransportCommanderOld#Feedback" target="_self">Feedback</a> from Transport Commander Programmers. * <a href="ViewBookingDetails" target="_blank">Show bookingform(s)</a>, this is the bookingform of the company that is in charge of this shipment.<br /><b>Note</b>: this is the Bookingform as it is defined and created inside your Carriers' environment. If you prefer another Bookingform with other information, contact your Carrier or ask for <a href="TransportCommanderOld#Feedback" target="_self">Feedback</a> from Transport Commander Programmers. * <a href="CmrTemplates" target="_blank">Show CMR</a>, this is the label of the company transporting this shipment.<br /><b>Note</b>: this is the CMR as it is defined and created inside your Carriers' environment. If you prefer another CMR with other information, contact your Carrier or ask for <a href="TransportCommanderOld#Feedback" target="_self">Feedback</a> from Transport Commander Programmers. * Show Route: shows the route on Google Maps between pickup and delivery location. ---+++++ Color definitions * The colors inside your Active Shipments depend on the status of your order. * Colors can only be defined in the Cargo Office function <a href="ShipmentstatusScreenDescription#Color_definitions" target="_blank">Shipment Statuses and Actions</a>. ---++++ Column layout Your are able to modify the column layout of your active shipments. <div style="padding-top: 10px; padding-bottom: 10px;"><img alt="Column Layout" height="848" src="%ATTACHURL%/tc_column_layout.png" style="border-style: solid; border-width: 1px;" title="Column Layout" width="595" /></div> * 1. Column Name = the name of the header in your column. * 2. Column Value = the actual field name as it is known inside TransportCommanderOld software. * 3. Every line is a column displayed in your Active Shipments grid. <br /> * The lines beginning from the top in this column layout are displayed in your grid as columns starting from the left side. * There are maximum 20 options available to define columns. * If you go back to <a href="TransportCommanderOld#Active_Shipments" target="_self" title="Description Active Shipments">Active Shipments</a> you will notice that the edit- and print-images plus CC-column are always present at the beginning of the grid. * 4. With the looking glass symbol, you are able to:<br /> * Search for new values for your columns.<br /> * the values that are displayed, are the most used fields inside TransportCommanderOld and CargoOffice. * If you miss a certain value, please contact us by using <a href="TransportCommanderOld#Report_system" target="_self">Feedback button</a>. * Add new columns. * Rename column names or transportCommander values. * 5. With the erase symbol, the current line inside column layout is erased. * 6. With the arrow symbol, a new (blank) line is created and all lines below are set one more down. * 7. With the X-symbol, the current line is deleted. You will notice some values are mandatory:<br /> * CN * orderID * lastStatus * 8. The Default button brings you back to the initial start-up version of the Active Shipments grid. <br /> * Do not forget to save if you want to keep this values active in your grid. * 9. The Restore button brings you back to the set-up that was not saved yet. <br /> * Do not forget to save if you want to keep this values active in your grid. * 10. The Save button saves the current displayed set-up. * 11. The three dots button opens the footer-menu at the bottom of this page. ---++++ Partners How to add other companies to your Transport Commander * Go to Groups by clicking the <img alt="tc_button_settings.png" height="20" src="%ATTACHURL%/tc_button_settings.png" title="tc_button_settings.png" width="30" /> settings button in the top right corner. * First you have to <a href="MyGroups" target="_blank">create your own group</a>. * Make a selection of companies that your user-account is known to:<br /> <div style="padding-top: 10px; padding-bottom: 10px;"><img alt="tc_group_overview_example.png" height="371" src="%ATTACHURL%/tc_group_overview_example.png" style="border-style: solid; border-width: 1px;" title="tc_group_overview_example.png" width="534" /></div> * 1. Connect your transport commander with a company of your choice by clicking on it.<br /><b>Note:</b> only companies that have created a Cargo Office are having this option. If a company of your choice does not have a Cargo Office yet, let them join or <a href="http://cargooffice.com/?menu=contact" target="_blank">ask</a> for it at the <a href="http://cargooffice.com/" target="_blank">CargoOffice.com website</a>. * After clicking on the company of your choice, their Company Information Form opens:<br /> <div style="padding-top: 10px; padding-bottom: 10px;"><img alt="tc_companyInfo_form.png" height="672" src="%ATTACHURL%/tc_companyInfo_form.png" title="tc_companyInfo_form.png" width="585" /></div> * 1. Fill in the log-in details you use at this company.<br /> * *Note*: for security reasons we strongly suggest you use a different password in every other Cargo Office. <br />Otherwise access could be restricted. * if you do not know your access details at the other Cargo Office, you could:<br /> * check them at the Front Office of the other Cargo Office. * 2. contact the administrator of the other Cargo Office. * If the administrator of the other Cargo Office does not know your details, he can delete them and recreate a new account for you. * If the log-in details in the above Company Details form are admitted, then the other company is added to your Transport Commander. * You will then notice an order entry button in the form of their logo added in your Transport Commander. ---++++ Company details * Potential business partners are able to view your company details. The credibility and quality of your company will be rewarded better if you keep these details updated. * All company details connected with your user account are displayed here. * If you want to change address details, contact details, destination details, equipment details or other information about your company, do it here. * <a href="CompanyDetails" target="_blank" title="Comapny Details description">Description of Company details</a>. ---++++ User details * All details connected with your account are displayed here. * If you want to change your password or other details, do it here. * <a href="UserPasswords#User_details_modification" target="_blank" title="User details description">Description of User details</a>. ---++++ Feedback * The most effective way to correspond with TransportCommanderOld staff and programmers is by using Feedback. * It is a ticket system where all your questions and remarks are stored. * You can use it as a library of information and knowledge concerning all products that are connected with your account. * <a href="BugtrackingDocumentation" target="_blank" title="Feedback System Description">Description of Feedback and Report System.</a>
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Topic revision: r22 - 2021-03-22 - HenkRoelofs
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