---++ !TrackTrace.Info : Track & Trace screen ---+++ Track and Trace screen * Messages that are sent to the pickup email address and the delivery email address contain a link.<br /> * Users clicking this link are sent to the Track & Trace screen. * In the Track and Trace screen all relevant information about their order is displayed. * Below is an example of the default Track & Trace screen.<br /> * This screen always opens in the language in which the browser is defined. * If there is no translation available it is displayed in English. * This screen can be redesigned according to your wishes. <br /> * See here [[TracktraceCustomerTemplates][some examples]] we have made in the past. ---+++ Description of the default Track &Trace screen * If you do not have a customized screen, the default screen will be displayed. * This screen resembles the screen in which you have [[TrackTraceInfoAddShipment][entered your shipments]] * The pictures may differ, but it would look something like this. <img alt="trt_template_customized.png" height="747" src="%ATTACHURL%/trt_template_customized.png" style="border: 1px solid #CCCCCC;" title="trt_template_customized.png" width="700" /> * 1. The *logo* of your company. * 2. *Pictures* of your choice * 3. Users can use these fields to find their shipment.<br /> * When using the link from your [[TrackTraceInfoMessageSent][messages]], these fields are automatically filled and the status of the shipment is automatically displayed. * For safety and privacy reasons, some fields are required (the information in your link is encrypted, all websites are secured https). * 4. When the Track & Trace button is clicked, all (status) information of this shipment is refreshed. * 5. Details from the pickup address.<br /> * This is often the *consignor*. * We can add other details you prefer (email address, contact person, phone number, remarks, etc). * 6. Details from the delivery address.<br /> * This is often the *recipient*. * We can add other details you prefer (email address, contact person, phone number, remarks, etc). * 7. Goods details.<br /> * If there are more goods lines (or packages) this will be displayed automatically. * We can add more descriptions of the transported goods, e.g. size, weight, volume, etc. * 8. The date and time the order was received inside the system (often status *orderentry*). * 9. The date and time the order was planned.<br /> * This could be set by you in your entry screen (often status *planned*). * 10. The date and times the order was expected.<br /> * This could be set by you in your entry screen (often status *expected*). * 11. The date and time the order was delivered.<br /> * This could be set by you in your entry screen (often status *delivered*). * 12. In case you or your driver wanted to *leave a message for the recipient* it is displayed here. * 13. In case you have *uploaded a document* (often a CMR) the user can download it here. <br /> * This is often done for the consignor. * There are also options to send the consignor a message when the POD is available. ---+++ More options * This screen has an *unique URL* and can be incorperated inside *your own application or website*. * This screen is a <b>HTML</b>-template and can be redisigned by any webdesigner (with knowledge of HTMl and !<b>JavaScript</b>) of your choice (templates can be uploaded through *FTP*).<br /> * But we can *redesign* it for you too. * We can *add* any *language* you prefer. * We can *add* more and different *statusses*; e.g. : (arrival depot, depart depot, delay, etc). * POD (CMR) documents can be sent aautomatically to any desired address. * Per customer a different template (in his house style) can be displayed.
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Topic revision: r6 - 2021-09-07 - RutgerRutgers
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