---++ !TrackTrace.Info : How to add a shipment (Long version) ---+++ How to enter a shipment We can add/delete/modify all fields in this form (pickup, delivery, goods, status and other fields). * Instead of select or drop-down values, we can modify them to open text fields. * The *values of the select boxes* you can alter by clicking Menu on the top right of your screen and choose:<b> Settings</b>. * *Note:* we have options to import or export your shipments by EDI (Excel files, XML files, files from other software suppliers). Just ask us. <img alt="trt_entryform_long.png" height="805" src="%ATTACHURL%/trt_entryform_long.png" style="border: 1px solid #CCCCCC;" title="trt_entryform_long.png" width="800" /> 1 The yellow fields are *requested* to be filled otherwise the form can not be submitted. <br /> * If you want to have this modified, ask us. 1 The<b> email addresses</b> for pick-up and delivery will automatically [[TrackTraceInfoMessageSent][ *receive messages* ]].<br /> * The type of message varies depending on the status you set on the bottom of the page (and wether it is a pickup or delivery address).<br /> * *Tip*: when you enter your first shipment put your own email address here, so you can check what kind of message you are sending. * In the message you are sending there is a link which opens a screen that shows the exact status of your shipment.<br /> * See the description of the [[TrackTraceInfoCustomizedTemplate][default Track and Trace screen]]. * Note: there is no guarantee that an email is well received by the person you are sending it.<br /> * We can guarantee that our service will work fine, but we can not control spam boxes or mail servers settings of the recipient. * Therefor many companies still use text messages for more critical shipments. * Note: By default messages are sent from domain !CargoOffice.com<br /> * That's the main reason why there is a disclaimer text in the messages you are sending: <br /><i>Do not reply to this email directly. Your message will not arrive. Please contact your carrier in another way.</i> * This can be altered if we *sent messages from your domain*. If this is requested, simply ask us. 1 As extra security you can also sent *text messages*.<br /> * You can not always be sure wether your email has arrived (due to spam boxes of the recipient or mail servers settings of the recipient. * For sending text messages an extra fee is asked for. If interested, just ask us. 1 All addresses you enter will be saved automatically, so you can re-use them again by *[select an address]* or typing the first characters in the Name field. 1 Delivery date and times are filled by default in the expected day and time window.<br /> * Of course this can be altered. 1 The logo (top right), is the default Tracktrace.Info logo. <br /> * If we can find *your logo,* we can put it here. * We can add or change any picture in this form (to resemble your company style). 1 Every time you submit a form a *specific status* is set.<br /> * The last status that is set, you can see in the shipments overview, in the column: Status<br /> * An overview of all statusses you can see when you open the [[TrackTraceInfoBookingform][Booking Details]] (click the link of the shipment number in the column: shipment). * By default there are 4 statusses available corresponding with the symbols: *order received*, *shipment planned*, *delivery expected* and *shipment delivered*. * More information about [[TrackTraceInfoStatusses][statusses]]. * If requested we can add any status you prefer and add any action you prefer (including sending documents). 1 Every status that is set when the form is submitted, can trigger messages.<br /> * You can set different dates and times per status.<br /> * These dates and times will automatically appear on the screen that is sent by your email messages. * More information about [[TrackTraceInfoMessageSent][messages]]. 1 In which *language your message is sent* can be controlled by the language you set in the top bottom part of your form.<br /> * In case you have clients in other regions you can inform them in their own language.<br /> * *Note*: the [[TrackTraceInfoCustomizedTemplate][track and trace screen]] that is visited by the user, always opens in de language that is set by the user's browser. * *Tip*: put your own email address in the form and change the language settingto check this out. 1 _Clear form_ and <i>Save defaults</i><br /> * With the button _Clear form_ you clear all values you have filled in this form. * With the button _Save defaults_, you save all values you have filled in this form. * If you like to clear the values you have saved before and start with a fresh form, then first press _Clear form_, then press _Save defaults_.
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Topic revision: r5 - 2021-09-07 - RutgerRutgers
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