Start-up Guide for TrackTrace.Info

How to start (Login version)

Go to TrackTrace.Info Select Menu -> Login from the top right of the screen. Enter your email address and password. Note: If you already use another FreeCargo Product (e.g. CargoOffice.com or CMRprint.com) you need a different account. Just ask us. If you are a new user you need an account; use the Contact link at the bottom of the page.

After a successful login you could see a list of earlier shipments you have entered, see example below:
If there are no shipments yet, just simply click the button: New shipment (top left of the screen).

In front of every shipment there are two blue buttons:

	Edit button; open the Track and Trace form for editing
	Tasks button; things you can do with this shipment, like printing documents

How to add a shipment (short version)

• Press the New shipment button on the top left of the screen to add a new shipment.
• See full description and explanation of this screen here (long version).

• Fill in the pick-up and delivery details of your shipment.
• The email addresses for pick-up and delivery will automatically receive messages.
  
  • The type of message varies depending on the status you set on the bottom of the page (and wether it is a pickup or delivery address).
    
    • Tip: when you enter your first shipment put your own email address here, so you can check what kind of message you are sending.
  • In the message you are sending there is a link which opens a screen that shows the exact status of your shipment.
    LINK to TT-screen
• All addresses you enter will be saved automatically, so you can re-use them again by [select an address] or typing the first characters in the Name field.
• The values of the select boxes in the goods details you can alter by clicking Menu on the top right of your screen and choose: Settings.
• Every time you submit a form a specific status is set.
  
  • By default there are 4 statusses available corresponding with the symbols: order received, shipment planned, delivery expected and shipment delivered.
    LINK
• Every status that is set when the form is submitted, can trigger messages.
  
  • You can set different dates and times per status.
    
    • These dates and times will automatically appear on the screen that is sent by your email messages.
  • In which language your message is sent can be controlled by the language you set in the top bottom part of your form.
• After you have submitted the form, you are brought back to the Shipments screen.
  There you'll notice:
  
  • The newly added (or edited) shipment.
  • The newly added dates and times for Planned, Expected and Delivered.

LINK

More about the statusses and the messages you can sent.

LINK

Description of shipments screen

LINK

How to add documents

• Go

Menu functionality

• Go

More information

LINK

How to start (quick version)

• Go to tracktrace.info
• Add your details, and do what you want.
  (more info later)
• That's all and it's free!
  
  
  
• Please consider opening an account, your benefits are:
  • Different statusses; e.g. : (arrival depot, depart depot, delay, etc).
  • You can send different messages.
  • More goods lines.
  • Options te send text-messages on specific statusses.
  • Options to send messages on different statuses.
  • Options to restyle your Track & Trace page.
  • Options to show your Track & Trace page and messages in different languages.
  • All your orders are stored for a year so you can retrieve or reuse them again.
  • Addresses will be remembered so that you don't have to enter them again and again.
  • Printing labels to put on your pallets and boxes.
  • Your own Logo on your Trac&Trace page, CMRs and labels.
  • Many options to import EDI-files of multiple shipments.
  • Options to have your Track & Trace page restyled by a designer of your choice.
  • Options to have your Track & Trace page included into any website of your choice.
  • Options to link your Track & Trace -system to other software applications and to display their shipments.
  • Options to automatically calculate estimated delivery times (or other times).
  • Options to connect our driver app to your TrackTraceInfo system. (incl. a recipient signature as proof of delivery).
  • Send and receive messages from your own email domain.
  • Add POD-documents, so the sender has proof his goods are delivered.

• Use the Contact link at the bottom of the screen if you are interested in an account.

Extra info

• On request we can create additional (FTP) options so you can add POD-documents and the sender has proof his goods are delivered (this includes an additional fee per month).
• Sending and receiving messages from your own email domain (this includes an additional fee per month).

• SettingsTrackTraceInfo