TracktraceNumber < Cargooffice

---+ Track & Trace for Customers

%TOC%
---++ About
   * When an order is inserted into the Cargo Office by using the orderentry system, [[ViewBookingDetails][booking details]] can be printed.
   * In the upper right corner of the bookingdetails a tracking number is provided.
   * Cargo Office adminstrators are able to distribute this tracking number to their clients.<br />This can be done automatically through mail or text message (sms), by using [[StatusactionsEditScreen][status actions]].
   * Booking details of inserted orders can always be found when pressing "Shipment" in [[TracktraceOrderoverview][ Active shipments]].
   * This track and Trace form is template based. It is possible to modify this template. It is also possible to show a different template per customer.
   * Cargo Offices provided with the [[HistorySystem][history system]] have the ability to search into an order history of more than one year.
---++ Where to find

Front Office -&gt; Track & Trace -&gt; Track & Trace for Customers
---++ How to use a trackingnumber

<A HREF="%ATTACHURL%/tracktrace3.gif"><img src="/pub/Cargooffice/TracktraceNumber/tracktrace3.gif" title="Looking for shipment status by using a tracking number (click for enlargement)" width="500" border="0" vspace="10" /></A>
   * 1. Customers fill in a trackingnumber.
   * 2. After clicking submit, shipment information is displayed. This could contain e.g. delivery date and latest status of shipment.<br />You are free to add other information by using the parameter <a href="ParametersTracktraceDefault#ttinfopclistcolumns" target="_blank">ttinfopclistcolumns</a>.
   * Shipments can also be traced by "postal code" or "reference code".<br />
      * This way customers are able to view their own shipments.<br />Customers know their reference number and therefore are able to track their shipment.
      * When using postcode and reference the output is shown in a grid. Parameter [[ParametersTracktraceDefault#ttinfotracklistcolumns][ttinfotracklistcolumns]] defines all headers of this grid.
   * If interested Cargo Office Programmers are able to create a different form per carrier or customer.
---++ Track & Trace For Receivers
   * There is also an updated [[TracktraceCustomers][Track & Trace version available for receivers]].
   * This Track & Trace version can be custom made in design and specific shipment status information.
---++ Track & Trace Info
   * We can also provide an option to display your Track & Trace Info in a custom made environment.
   * See for examples: [[StartupGuideTrackTraceInfo][Tracktrace.Info]]
   * It is a handy tool for anybody inside the transport chain: for receivers, for transporters as well as for consignors. Track & Trace Info include order status information, estimated pickup- and delivery times and easy upload tools for spreadsheets like Excel.

Attachments

Topic attachments
I	Attachment	History	Action	Size	Date	Who	Comment
gif	tracktrace2.gif	r1	manage	40.6 K	2005-11-14 - 13:04	RutgerRutgers	Trackingnumber in booking details
gif	tracktrace3.gif	r2 r1	manage	38.8 K	2005-11-14 - 13:21	RutgerRutgers	After inserting tracking number

This topic: Cargooffice > AboutFreecargo > FreightExchangeHowto > WebHome > TracktraceDocumentation > TracktraceHowto > TracktraceNumber
Topic revision: r9 - 2021-06-29 - RutgerRutgers