History System

  • Normally transport orders are kept in the database for 6 weeks after the last status update (delivered, invoiced, etc).
  • Six weeks after the last update it is possible to transfer orders to a history system.
    Note: a shorter period is also possible.
  • The history system keeps the transport orders in the history database for one year at maximum.
    Note: once orders are transfered to the history database, it's no longer possible to modify or update these orders.
  • The historical orders can be accessed from the active shipments list by selecting the 'period' option.
  • Users that want to have access to these historical orders need to have system trackhistory acticated in the user overview.


All described functions

Search by tracking number
Search inside Active Shipments

Reasons to keep a History System.

  • Depending on national legislation it could be necessary to store POD-invoices and electronic signatures for a longer period than six weeks after delivery and invoicing.
    To store documents, you need access to the Document Server in the Cloud.
  • Ability of track and trace functionality for transport orders older than six weeks.
If you do not have a history system, contact your Cargo Ofice supplier or sent us a request by using your bug tracking system.
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Topic revision: r17 - 2023-06-26 - RutgerRutgers
 
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