FreecargoFaq < Cargooffice

- what is a freight exchange?

- can i use freecargo to find backloads?

- what does it cost?

- why is it only for transport companies?

- i am into trade, how do i find a suitable carrier? 

- who operates freecargo?

xx- is freecargo an independant service? <br>
Yes, Free Cargo is free of charge and is distributed by an Internet Solution Provider not involved in any distributing of goods.

- can i run my own freight exchange?

xx- why do i need a password?<br>
Free Cargo is available only for goods transporting companies, not for manifacturers. <br>
Your own password will help you to make a quick selection of your own offers.

- what is a closed user group

- can i privately exchange freight and equipment wih partners without interfearance from others?

- can i notify my partners about my offers?

- i am receiving too many notification, how can i stop it?

- can i receive notfications by sms?

- can i send sms messages to my drivers?

- how do i send a quote?

xx- how can i change my company details?<br>
Click "Back Office" and go to: Settings -> Frontoffice -> Company Details: click change and modify.<br>
For changing your users details, click "Change password".

xx- i have three dispatchers, can they have their own usercode and password?<br>
Yes, add these people as new users. Go to: Back Office -> Settings -> Users: Add a new user for freight exchange. 

xx- do you check the credentials of your users? <br>
Yes, we are doing the best we can. We keep a black list as well. 

xx- how do i remove my company from freecargo?<br>
Just tell us. Go to Backoffice -> Settings -> Bug Tracking and send us a report.<br>
If possible tell us the reason why, so we can upgrade our future services.

xx- how can i get help?<br>
Click "Help" in the leftbar, select the item your looking for.<br>
If you can't find an answer, than go to: Backoffice -> Settings -> Bug Tracking and send us a report.<br>

xx- i have a complaint about an other user<br>
If this user is working for one of your partners, try to solve it with your partner contacts.<br>
You are allways free to send us some details about your complaints, go to: Backoffice -> Settings -> Bug Tracking and send us a report.<br>
If necessary we'll contact this particulair user.

- i have a suggestion to improve freecargo<br>
That will be most welcome, please tell us, go to: Backoffice -> Settings -> Bug Tracking and send us a report.

xx- what additional services do you offer?
A lot. Order entry, Track & Trace, EDI, Dispatch, SMS, Mobile Communications with pda's, smart phones, boardcomputers, Mobile Data Terminals, etc.<br>
We trying to keep our innovations updated in another TWiki-section. Click: Help -> The Freecargo Project.
 
- i want to buy freecargo, is it for sale?<br>
No, but tell us how much you like to offer.
This topic: Cargooffice > AboutFreecargo > FreightExchangeHowto > WebHome > FreecargoFaq
Topic revision: r3 - 2007-05-25 - RutgerRutgers